Senior Program Manager

This position will support the successful delivery of all program activities listed below for any assigned Business Delivery initiatives. This position may also support aspects of vendor management, e.g. SLA creation, SLA monitoring, Dashboard creation, etc‚€
Overall Program Guidance
Ability to create a multi-phase roll out plans
Initial program release.
Additional releases at approximately 2 week cycle utilizing Agile methodologies where feasible.
Perform the following Tasks and create the following artifacts
Ability to break down epics into smaller stories
Manage user stories
Manage scrum board including the backlog
Present releases to senior management (showcase)
Create burn down charts.
Create velocity charts.
Each release should include the following deliverables:
Project Management.
Project Approval:
Gathering initial requirements.
Initial project estimates.
Guide project through project approval process:
Senior IT Management.
Creation of a detailed project plan:
Creating tasks that the project team can understand and track to.
Oversight and stewardship that team members are tracking to their deliverables.
Ensuring that all cross functional teams understand and are delivering on interdependent tasks.
Overall management of multi-facet team:
The person in this role will be responsible for ensuring that vendor as well as Atlas resources are held accountable for all deliverables.
Correlation amongst team of inter-related tasks.
Build team cohesiveness.
Manage to a successful conclusion.
Monitor performance of vendor and report on same.
Develop metrics of quality of output and incorporate into future contracts.
Escalation Processes:
The person in this role will need to develop an effective escalation process for those tasks that are falling off plan.
Communications to:
Project Team ‚€“ weekly.
Steering committee ‚€“ weekly or as deemed necessary by the project.
Project Board ‚€“ bi-weekly or as deemed necessary by the project.
Escalation as necessary.
Develop high level Business Requirements
The role will require the development of high level requirements for RFP purposes to external vendors.
Project Budget:
The person in this role will have to create a process that allows them to come with a project budget leveraging the following tools:
Estimation ‚€“ Internal & External resources.
Requirements gathering:
For initial project estimates.
Invoice management:
Oversee expenses are not running over estimated budget per release.
Work with procurement to come up with a favorable invoicing strategy.
Financial stewardship/tracking of overall budget for the year against all expected releases.
Summary of needed project skills needed
Project Initiation
Finalize project finances with IT Governance and Procurement prior to initiation.
Conduct/develop RFP's & RFI's as needed.
SOW creation and monitoring.
Project Execution
Management of the project plan and the deliverables (e.g., SDLC Checklist development and tracking).
Project communications (status ‚€“ progress and variances).
Steering committee management.
Coordination with internal IT teams (NetOps, IT security, prod support, etc..)
Creation and execution of run books for deployment (for bigger projects).
Business Continuity documentation.
Creation and management of the issues list
Time sheet tracking for capitalization for self and team.
Creation of test cases and plans
Prepare project documentation for Readiness reviews
Production cutover checklist
Creation of end user training materials
Creation of helpdesk materials
Creation and management of day 2 items
The role will also require supporting numerous aspects of Vendor Management.
SLA's Creation
Position will required person in this role to work with numerous teams (Business Delivery, IT Admin, procurement, etc‚€ ) to derive viable application specific SLA's.
Continued monitoring of vendor adherence to agreed upon SLA's.
Work with Business Delivery and Procurement leadership to strategize the best implementation of any missed SLA's.
Dashboard Creation and Updating
Work with vendor on effective dashboard design.
Participate in ensuring all necessary updates are done in a timely manner.
SLA Communication
Will need to ensure effective and timely communication
Bachelor's degree a plus.
PMI Certification a plus.
Excellent time management, task planning and prioritizing.
Excellent communications skills.
Excellent organization skills.
Excellent work ethic.
Experience with an agile tool, preferably Rally.
Ability to work cross functionally with all levels and teams within IT, as well as directly with business as needed.

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