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Jr DR System Administrator

Company Name:
Richard Fleischman & Associates
Richard Fleischman & Associates (RFA) has been the trusted technology advisor to our financial services clients for over twenty years. Offering a full range of technology solutions supported by industry-leading service, RFA serves the IT needs of businesses including hedge funds, private equity funds, fund of funds, private wealth management and investment management firms. Whether clients require on-site or cloud-based solutions, telephony or data systems, fully-managed IT or targeted project consulting, RFA has the expertise to meet the industry-specific needs of our clients. RFA is headquartered in New York City with a private, state-of-the-art data center in Purchase, NY and an office in Boston, MA.
Why join the RFA team?
The reason RFA can provide its growing client base with first-rate service is because our staff consists of the most talented technologists in the industry. We pride ourselves on retaining our employees, from junior techs to department heads, and everyone in between, giving them the opportunity to build their skills and expand their horizons. No one knows our technology and our clients better than our staff members, which is why we promote from within our ranks. Just check out some of the LinkedIn profiles of our top executives.
At RFA we understand that the quality of work put in by our team members deserves a salary benefits to match. Every full-time RFA employee is eligible to receive an exceptional benefits package that includes:

Competitive compensation
Health, dental and vision insurance that starts on the first day of the month following date of hire
401K with company match
Company-paid long and short-term disability and life insurance
Pre-tax commuter benefits
Generous paid time off and holiday bank
Discounted gym membership
Job-related education assistance and certification program
Under the direct supervision of the DR Group Manager, this position will be responsible for implementation, documentation, maintenance and testing of standard Client Disaster Recovery networks as well as overall maintenance of the RFA Data Center normally inclusive of Client hardware configuration, implementation, and maintenance. Willing to train Service Desk professional with relevant skill set. As part of DR team, must be local to Purchase, NY area.
Our ideal candidate will be a solution-oriented Junior Systems Administrator with 3+ years experience in remote Client support, who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanor. He/She will utilize their exceptional active listening, critical thinking and communication skills to resolve client issues while promoting RFA's brand as a client-centric, full-service technology provider.

Responsibilities:
Install, configure, maintain, and test Disaster Recovery server hardware and software
Administrate, monitor and troubleshoot all versions of Windows Server, Active Directory, Exchange, SQL, Citrix, and additional vendor software as required according to DR guidelines
Provide and\or maintain documentation for Clients regarding their Disaster Recovery services
Plan for and\or assist in Client user testing of Disaster Recovery Services and provide results of testing
Perform analysis of Client Disaster Recovery Network components prior to activation
Activate and\or assist in activation of all or any component of standard Client DR Services
Monitor\Repair issues noted during maintenance checks of Client DR components.
Respond to NOC alerts for Data Center hardware or environmental conditions.
Conduct daily replication checks.
Report on the current maintenance status of Disaster Recovery networks to Clients.
Monitor and respond to requests made via Client critical e-mail distribution list; escalate technical DR and Data Center facilities related issues
Qualifications:
3 + years experience in network administration and user technical support role
Administrative familiarity with MS Windows Server 2000/3 or higher, MS Active Directory, MS Exchange 2000/3 or higher, MS SQL 2000/5 or higher
Skilled in technical crisis management strongly preferred
Good understanding of existing network programs and capabilities
Bachelor's degree or equivalent level of experience
Preferred Certifications: VMware VCP5,Exam 70-662 Microsoft Exchange Server 2010, E10-001 Information Storage and Management (EMCISA), E20-532 Storage Administrator (EMCSA)

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